Reviews

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People are as starry eyed about us as we are about our residents

Here’s what real people have to say. Share the love and let the world know how much you enjoyed your experience.

Excellent
Shelly P.
Amazing place!
Response from the owner:Thank you, Shelly, for your wonderful feedback! We're so pleased to hear you had an amazing experience with us. We look forward to welcoming you back soon! Warm regards, Alison
Anne S.
I loved this place for my dad. It is very clean, and the staff is great. The only real downfall is they do not accept Medicaid, so we had to move my dad once the money ran out.
Response from the owner:Thank you Anne for your kind words about our team and community. We're grateful we could care for your dad and truly appreciate your feedback. We understand transitions are difficult and wish your family all the best moving forward. Warmly, Alison
Sue P.
Our mom has been a Symphony at Mentor resident for a little over a year. She is happy and well taken care of by a consistent team of professionals with the training, patience, and compassion for loved ones who need memory care. No matter when we go for a visit, the property is secure, staff are welcoming, and the facilities and her living space are clean and tidy. The menu always looks good and she enjoys participating in various activities. It gives us peace of mind knowing mom is comfortable, cared for, and treated with respect.
Response from the owner:We're deeply touched by your heartfelt review. Knowing your mom feels happy, cared for, and respected brings us immense joy. Thank you, Sue, for entrusting us with her well-being. Warmly, Alison
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