My mother is in Memory Care at the Symphony. The facility is clean with no smell despite most of the residents being incontinent. Staff is pleasant, helpful and caring. Nurse Connie in charge is very hands on and easily accessible to answer any questions. Activities, run by Eva, keeps everyone busy during the day. CNAs , such as Erna and Naresh provide support as needed. My mother appears to be doing well in the environment best for her.
I would like to add that my mother in memory care has begun to have multiple issues requiring quite a bit of extra nursing care and guidance. Nurse Connie has been above and beyond in being available for questions , making suggestions and being on top of all concerns. At times she has been pulled away from her meetings but is always cheerful and helpful. She has an open door policy and is always ready to help. I am very thankful for her during this difficult time,
Response from the owner:Thank you, Hedy, for sharing your experience with us. We're so pleased to hear that your mother is receiving the care and support she needs at Symphony. It's wonderful to know that Nurse Connie and the team, including Eva, Erna, and Naresh, are making a positive impact. Your kind words about their dedication and compassion mean a lot. We're grateful for your trust in us during this time. Warmly, Alison
